Question 1

How does BestRx work?

Accepted Answer

Complete a short medical assessment, get reviewed by a licensed provider, and have medication shipped discreetly to your door. The entire process is online — no in-person visits, no insurance hassle.

Question 2

Is this real medication?

Accepted Answer

Yes. Every medication is compounded by a US-licensed pharmacy and dispensed only after a licensed provider reviews your assessment and approves your treatment plan.

Question 3

Do I need insurance?

Accepted Answer

No. BestRx is a cash-pay program — pricing is transparent and starts at $35 your first week. Most patients save money compared to using insurance for these medications.

Question 4

How fast will I get my medication?

Accepted Answer

After provider approval, medication ships within 1–2 business days via discreet packaging. Delivery typically arrives in 2–5 business days depending on your location.

Question 5

What medications are available?

Accepted Answer

Weight Loss (Tirzepatide, Semaglutide, MIC+B12, L-Carnitine), Men's Health (Tadalafil, Sildenafil, PT-141, Enclomiphene), and Women's Health (Hair Restoration, Hormone Optimization, Skin Health, Wellness).

Question 6

Can I cancel anytime?

Accepted Answer

Yes. There is no long-term contract. Pause or cancel from your patient portal at any time — no fees, no questions.

Question 7

Are the providers licensed?

Accepted Answer

Every provider on the BestRx network is licensed in your state. We never use unlicensed practitioners and never ship medication without a valid provider order.

Question 8

Is my information private?

Accepted Answer

Yes. All medical information is stored using HIPAA-conscious practices, encrypted in transit, and never sold or shared with marketing third parties.

Question 9

What if a medication doesn't work for me?

Accepted Answer

Your provider can adjust dose, switch medications, or pause treatment based on your response. We track outcomes and recommend changes if results aren't where they should be.

Question 10

How do I speak to a real person?

Accepted Answer

Call (214) 815-5966 to reach our care team. We aim to call you back within 30 minutes of any assessment submission.

Frequently Asked Questions.